CUSTOMER SERVICE OFFICER
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Job Description:
Analyse customer needs, want and behaviour through surveys, one on one conversation, research.
Analyse delivery channels in the agency including website, call center, media
Develop and implement strategies that keeps improving customer service
Job Requirement:
Numeracy and literacy skill
Computer skill
Internet skill including emails,group messaging and data collection
Job Qualification:
Minimum of OND
Method of Application:
Forward updated cv to fourthgenerationsintls@gmail.com
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